For meetings, just enter the meeting ID and connect." "The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having." "The TeamViewer system has some built-in security. Just key in an ID and password and connect. TeamViewer is just a dead-solid, easy answer." "It's pretty easy to use. If I want to connect to somebody, how easily can I - without seeing their computer - walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. You can override control of your mouse and keyboard and end the screen-sharing session at any time."Ease of use was the number-one thing. You are in full control of your computer at all times. With your permission, your Illumina Support representative can view your screen and share control of your mouse and keyboard. Illumina support can only connect to your computer if the QuickSupport application is open and they have your current Password. Your Password will change every time the QuickSupport application is launched. After launching, provide Illumina Support with the ID and password shown in the QuickSupport application. Your ID is specific to the computer/instrument the application is installed on and will not change. Illumina Support will prompt you to launch the TeamViewer QuickSupport application. Do not download TeamViewer found at the top of the page. On the TeamViewer page, scroll down to the QuickSupport download. To use TeamViewer, you need to perform a one-time download of TeamViewer Quick Support ( Linux, Mac, or Windows).
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